improved
Clay updates: TGR and SII
Connecting to TGR: we let you know when the RUT or the code doesn't work
If the RUT saved in your connection to the Treasury was incomplete (for example, without a verifying digit), the connection was retrying without you knowing. Now the connection appears invalid with the message “Revoked access due to a bad user or password”, so that you can reconnect it to the correct RUT.
In addition, if your password started with a space or a tab, the entry failed without warning. Now those characters clean themselves before entering.
Learn more in our Centro de Ayuda.
Connection to the SII: we notify you when a permission is missing
If the SII user you connected is not authorized for your company on the Electronic Billing Portal, your connection could previously be viewed up to date even if no XML was downloaded. Now the connection is invalid for a reason, so you know that you have to give that permission on the SII portal and reconnect.
If your connection was up to date and is now invalid, check that permission: nothing was being downloaded.